Cultivating Wellness in Banking: How Organizational Justice and Employee Engagement Combat Job Burnout?

Authors

DOI:

https://doi.org/10.31384/jisrmsse/2024.22.3.5

Keywords:

Organizational Justice, Employee Engagement, Job Burnout

Abstract

The primary purpose of this study was to explore how organisational justice influences job burnout through the mediation of employee engagement. To achieve this, the study employed a quantitative positivist etic methodology, surveying 356 employees within the commercial banking sector of Sindh Province, Pakistan, and utilising structural equation modelling (SEM) for data analysis. The findings revealed that justice significantly enhances engagement and reduces burnout. Specifically, OJ predicts approximately 70% of the variance in EE (R2 = 0.698) with a strong path coefficient of 0.838 (T-statistic = 25.659, p-value = 0.000). Additionally, it also explained about 47% of the variance in JB (R2 = 0.469), with a moderate path coefficient of 0.302 (T-statistic = 2.065, p-value = 0.019). Furthermore, EE was found to mediate the relationship between OJ and JB, indicating that fair organisational practices indirectly contributes to reducing burnout levels through enhanced engagement. Along with that, EE mediates the relationship between OJ and JB, with an indirect effect path coefficient of 0.353 (T-statistic = 2.669, p-value = 0.004). The implications of these findings suggest that implementing just organisational practices can effectively balance burnout and enhanced engagement, thereby improving overall employee wellbeing and organisational performance. This research contributes to the existing literature by addressing gaps in understanding how organisational justice affects job burnout and employee engagement in the banking sector of Sindh Province. It provides valuable insights into balancing burnout and enhancing engagement through just organisational practices.    

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Author Biographies

Dr. Nazar Hussain Phulpoto, Shah Abdul Latif University Khairpur Sindh

Dr. Nazar Hussain Phulpoto serves as a distinguished professor in the Department of Public Administration at Shah Abdul Latif University, Khairpur, Sindh. Renowned for his scholarly contributions, he has authored numerous research articles that have significantly impacted his field. His dedication to academic excellence extends beyond his publications; he has also supervised several PhD and master's students, guiding them through their academic journeys and ensuring their success in various research endeavors. Dr. Phulpoto's commitment to education and research underscores his influential role in the academic community.

Dr. Shoukat Ali Mahar, Shah Abdul Latif University Khairpur Sindh

Dr. Shoukat Ali Mahar, an Assistant Professor in the Department of Public Administration at Shah Abdul Latif University, Khairpur, Pakistan, has over 12 years of teaching experience in Public Administration, Public Policy, Strategic Human Resource Management, and Advanced Research Methodologies. He earned his Ph.D. in Public Administration in 2023 with a dissertation on Assessing the Impact of Organizational Practices on Organizational Performance through the Mediating Role of Team Effectiveness and holds an MPhil in Public Administration and an MPA in Human Resource Management. An HEC-approved Ph.D. and MPhil supervisor, Dr. Mahar has contributed significantly to academic research, supervising numerous postgraduate scholars and publishing widely in reputed National and International Journals, with nearly 100 citations recognizing his work. He also played a key role in establishing the Center for Entrepreneurship Development at Shah Abdul Latif University. His career reflects a steadfast commitment to academic excellence, leadership, and impactful research.

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Published

2024-09-30

How to Cite

Pirzada, Z. A., Phulpoto, N. H., & Mahar, S. A. (2024). Cultivating Wellness in Banking: How Organizational Justice and Employee Engagement Combat Job Burnout?. JISR Management and Social Sciences & Economics, 22(3), 82–109. https://doi.org/10.31384/jisrmsse/2024.22.3.5