WASEEM, D.; RASHIDI, M. Z. Exploring the Relationship of Customer Loyalty with Customer Value based on Trust, Customer Satisfaction and Switching Costs in a B2B Market. JISR management and social sciences & economics, [S. l.], v. 11, n. 2, p. 39–53, 2013. DOI: 10.31384/jisrmsse/2013.11.2.4. Disponível em: https://jisrmsse.szabist.edu.pk/index.php/szabist/article/view/194. Acesso em: 25 nov. 2024.